Terms of Service

Last updated 23 October 2026

These terms apply when you use Scribe Menu, Wander, Tandem, Mind, PowerExt Account, or our billing page, and when you buy a plan or credit pack. By creating an account or using one of these products, you agree to them.

Who we are

PowerExt is a sole trader (toiminimi) owned by Rafiul Alam, registered in Finland.

PowerExt is not registered for VAT.

Your account

  • You need to be at least 16 to use our products.
  • One PowerExt Account signs you in to every product. Keep your sign-in details to yourself; you're responsible for what's done with your account.
  • Give a real email address. We use it to sign you in and to tell you about your account, purchases and changes to these terms.

Using our products

Use them lawfully and in a way that doesn't harm others or the service. In particular, don't:

  • break the law, or infringe other people's rights, including their privacy and copyright;
  • try to get into accounts or data that aren't yours, or probe, overload or disrupt our systems;
  • get around limits such as AI credits, for example with several accounts or automated requests;
  • use the AI features to make content that is illegal, or that the AI provider's usage policies forbid;
  • resell the products, or access them other than through the apps and pages we provide.

Your content

What you write, upload or record stays yours. You let us store, process and show it only as needed to run the products for you, including sending it to the AI providers named in each product's privacy policy. We don't use it to train AI models.

AI features

Answers, summaries and suggestions made by AI can be wrong, incomplete or out of date. Check anything important yourself, and don't rely on them for medical, legal, financial or safety decisions.

Wander shows prices and availability from travel partners. They can change at any time, and a booking you make with a partner is between you and them, under their terms.

AI credits

  • Everyone gets free monthly credits, which renew each calendar month.
  • A paid plan adds its credits for each billing period you pay for. They're used after your monthly credits and end with that period.
  • Credit packs are paid once and last 12 months from purchase.
  • Credits have no cash value, can't be transferred to another account, and are used only in PowerExt products.
  • How much AI use a credit covers depends on the models it's spent on. We may change it for credits granted in the future; credits you already have keep what they covered when you got them.

The current amounts are on the pricing page.

Plans and payments

Our online orders are processed by Paddle.com, our authorised reseller and Merchant of Record, which handles payments, taxes and refunds. When you buy, you buy from Paddle, under Paddle's buyer terms, which also set out any right to cancel you have as a consumer. Paddle sends your receipts and invoices.

  • Prices are shown in US dollars on the pricing page. Paddle adds any sales tax or VAT at checkout.
  • A plan renews automatically at the end of each billing period until you cancel it.
  • You can cancel at any time on billing.powerext.co. Your plan and its credits stay until the end of the period you've paid for, and nothing more is charged.
  • When you upgrade, you pay the difference for the rest of the current period, and get the higher plan's extra credits for it at once.
  • You can get a full refund within 14 days of any payment, for any reason. Other refunds follow our delivery and refund policy.
  • If we raise a plan's price, we'll tell you by email at least 30 days before it applies to your next renewal, so you can cancel first.

Changes and availability

We keep improving our products, so features change. We aim to keep them running all the time, but can't promise they always will be. If we stop offering a paid product, we'll tell you at least 30 days before, and refund the unused part of your current plan period.

Ending

You can stop using our products at any time and ask us to delete your account, as each product's privacy policy explains. We may suspend or close an account that seriously or repeatedly breaks these terms. Unless it's urgent or the law prevents it, we'll tell you why first and give you a chance to respond.

Liability

We provide the products with reasonable care and skill. As far as the law allows, we aren't liable for indirect losses, such as lost profits or lost data you could have kept a copy of. Our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, such as for intent or gross negligence, or takes away your rights as a consumer.

Law and disputes

These terms are governed by the laws of Finland. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live. Please contact us first; most problems can be solved by email. Consumers can also take a dispute to the Finnish Consumer Disputes Board (kuluttajariita.fi), or to the courts where they live.

Changes to these terms

When we change these terms, we update the date at the top. If a change matters for you, we'll tell you by email or in the product at least 30 days before it takes effect. If you don't agree, you can stop using the products and cancel any plan before then.

Contact

Email [email protected].